Terms of Service

These Terms of Service govern your use of Edneo AG's website and services. By accessing or using our services, you agree to be bound by these terms. Please read them carefully.

Acceptance of Terms

By accessing and using the services provided by Edneo AG, you accept and agree to be bound by these Terms of Service and all applicable laws and regulations.

If you do not agree with any part of these terms, you must not use our services. These terms apply to all visitors, users, and others who access or use our services.

Services Description

Edneo AG provides professional services in the following areas:

Software Development: Custom software solutions, system integration, and digital transformation
Cybersecurity: Security assessments, penetration testing, and security consulting
Drone Technology: UAV systems, autonomous flight solutions, and drone integration
Physical Security: Security systems, access control, and surveillance solutions
Real Estate Technology: Property management systems and smart building solutions
Medical Technology: Healthcare IT solutions and medical device integration

Services are provided on a project basis or through ongoing service agreements as specified in individual contracts.

User Obligations

When using our services, you agree to:

Provide accurate and complete information
Maintain the confidentiality of any account credentials
Use services only for lawful purposes
Not interfere with or disrupt our services or servers
Not attempt unauthorized access to our systems
Comply with all applicable laws and regulations
Respect intellectual property rights
Not use services for any fraudulent or malicious activities

Violation of these obligations may result in immediate termination of services.

Intellectual Property Rights

All content, materials, and intellectual property on our website and in our services are owned by Edneo AG or our licensors and are protected by:

Copyright laws
Trademark laws
Patent laws
Trade secret laws
Other intellectual property rights

You may not reproduce, distribute, modify, or create derivative works without our express written permission. Custom software and solutions developed for clients are subject to separate licensing agreements.

Fees and Payment

Service fees are determined based on:

Project scope and complexity
Time and materials required
Ongoing support and maintenance needs
Specific terms outlined in service agreements

Payment terms:

Invoices are issued according to project milestones or monthly for ongoing services
Payment is due within 30 days of invoice date unless otherwise agreed
Late payments may incur interest charges as permitted by law
We reserve the right to suspend services for non-payment

All prices are exclusive of applicable taxes unless stated otherwise.

Limitation of Liability

To the maximum extent permitted by law:

Edneo AG provides services "as is" without warranties of any kind
We are not liable for indirect, incidental, special, or consequential damages
Our total liability shall not exceed the fees paid for the specific service in question
We are not responsible for third-party services or products
We are not liable for damages resulting from force majeure events

This limitation applies to all claims, whether based on warranty, contract, tort, or any other legal theory.

Nothing in these terms excludes liability for death or personal injury caused by negligence, fraud, or fraudulent misrepresentation.

Confidentiality

Both parties agree to:

Maintain confidentiality of proprietary information
Use confidential information only for the intended purpose
Protect confidential information with reasonable security measures
Not disclose confidential information to third parties without consent

Confidential information includes business plans, technical data, customer information, and any information marked as confidential.

This obligation survives termination of services for a period of 5 years.

Termination

Either party may terminate services:

For convenience with 30 days written notice (for ongoing services)
Immediately for material breach of these terms
Immediately if the other party becomes insolvent

Upon termination:

All outstanding fees become immediately due
Access to services will be revoked
Confidentiality obligations continue
Client data will be returned or destroyed as requested
Licenses granted under service agreements will terminate

Provisions that by their nature should survive termination will remain in effect.

Governing Law and Jurisdiction

These Terms of Service are governed by:

The laws of the Federal Republic of Germany
Without regard to conflict of law principles

Any disputes arising from these terms or our services shall be subject to the exclusive jurisdiction of the courts in Frankfurt am Main, Germany.

For international clients, we may agree to alternative dispute resolution methods such as arbitration.

Data Protection and Privacy

We are committed to protecting your personal data in accordance with:

EU General Data Protection Regulation (GDPR)
German Federal Data Protection Act (BDSG)
Other applicable data protection laws

For detailed information about how we collect, use, and protect your data, please refer to our Privacy Policy.

By using our services, you consent to data processing as described in our Privacy Policy.

Warranties and Disclaimers

We warrant that:

Services will be performed with professional skill and care
We have the right to provide the services offered
Services will comply with specifications in service agreements

However, we disclaim:

Any warranty of uninterrupted or error-free service
Warranties of merchantability or fitness for a particular purpose
Responsibility for third-party components or services
Guarantees of specific results or outcomes

Client testing and acceptance procedures are defined in individual service agreements.

Indemnification

You agree to indemnify and hold harmless Edneo AG, its officers, directors, employees, and agents from any claims, damages, losses, liabilities, and expenses (including legal fees) arising from:

Your use of our services
Your violation of these terms
Your violation of any rights of another party
Your violation of applicable laws or regulations

We reserve the right to assume exclusive defense and control of any matter subject to indemnification.

Changes to Terms

We reserve the right to modify these Terms of Service at any time. Changes will be effective:

Immediately upon posting on our website for new users
After 30 days notice for existing service agreements

Continued use of our services after changes constitutes acceptance of the modified terms. We will notify clients of material changes via email.

For ongoing service agreements, significant changes may require mutual agreement.

Miscellaneous

Entire Agreement: These terms, together with service agreements and our Privacy Policy, constitute the entire agreement between you and Edneo AG.

Severability: If any provision is found unenforceable, the remaining provisions will remain in effect.

Waiver: Failure to enforce any right or provision does not constitute a waiver of that right.

Assignment: You may not assign these terms without our written consent. We may assign our rights and obligations.

Force Majeure: Neither party is liable for delays or failures due to circumstances beyond reasonable control.

Language: In case of conflicts between translations, the German version prevails.

Contact Information

For questions about these Terms of Service or our services:

Edneo AG

Rebstöcker Str. 18

60326 Frankfurt am Main, Germany

Email: info@edneo.de

Phone: +49 69 33089365

Business Hours: Monday - Friday, 9:00 AM - 6:00 PM CET

For legal notices, please send correspondence to the address above, marked "Attention: Legal Department".